(JUBA) – MTN South Sudan has cautioned mobile users across the country about a fake online link that is circulating on social media, urging the public to avoid engaging with it. According to the company, the link invites users to answer several questions before pushing them to a WhatsApp page. MTN says this is a scam designed to mislead customers.
The company shared images showing how the scam page appears in order to help the public recognise and avoid it. MTN stressed that it does not send links to customers and does not ask for one time passwords, personal information, or any form of payment. It said all official communication is issued only through its verified Facebook page.
MTN encouraged customers in Juba and other regions to remain alert as digital scams continue to rise in South Sudan, where mobile phone use has grown quickly in recent years. The company advised the public to ignore suspicious links, especially those that promise prizes, money, or lottery winnings.
Below is a simple summary of MTN’s key guidance:
| MTN Customer Safety Advisory | Details |
|---|---|
| Source of scam | Circulating online link claiming prize offers |
| Scam method | Directs users to answer questions then redirects to WhatsApp |
| MTN policy | MTN does not request links, one time passwords, personal data or money |
| Verified platform | Only MTN South Sudan’s official Facebook page |
| Public advice | Do not click suspicious links, verify before engaging |
MTN urged the public to share the warning to help protect friends, family members and colleagues from cyber fraud. The company said staying alert is the best defence in a digital environment where scammers continue to look for new ways to target users.
